The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
(Book)
Author
Published
New York : McGraw-Hill, c2008.
Physical Desc
xvi, 284 pages : ill. (some col.) ; 23 cm.
Status
Security Public Library - NONFICTION
658.40 MICHE
1 available
658.40 MICHE
1 available
Description
Loading Description...
Also in this Series
Checking series information...
Copies
| Location | Call Number | Status |
|---|---|---|
| Security Public Library - NONFICTION | 658.40 MICHE | On Shelf |
More Details
Published
New York : McGraw-Hill, c2008.
Format
Book
Language
English
Notes
Bibliography
Includes bibliographical references (p. 265-271) and index.
Reviews from GoodReads
Loading GoodReads Reviews.
Citations
APA Citation, 7th Edition (style guide)
Michelli, J. A. (2008). The new gold standard: 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company . McGraw-Hill.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. 2008. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company. McGraw-Hill.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company McGraw-Hill, 2008.
MLA Citation, 9th Edition (style guide)Michelli, Joseph A. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company McGraw-Hill, 2008.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Loading Staff View.
.png)