Service America! : doing business in the new economy
(Book)
Author
Contributors
Published
Homewood, Ill. : Dow Jones-Irwin, c1985.
Physical Desc
ix, 203 pages : ill. ; 24 cm.
Status
Gilpin County Public Library - NONFICTION
658.009 ALBRECH
1 available
658.009 ALBRECH
1 available
Description
Loading Description...
Also in this Series
Checking series information...
Copies
| Location | Call Number | Status |
|---|---|---|
| Gilpin County Public Library - NONFICTION | 658.009 ALBRECH | On Shelf |
More Details
Published
Homewood, Ill. : Dow Jones-Irwin, c1985.
Format
Book
Language
English
UPC
ZBWT00022175
Notes
General Note
Includes index.
Bibliography
Bibliography: p. 198-199.
Description
This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.
Reviews from GoodReads
Loading GoodReads Reviews.
Citations
APA Citation, 7th Edition (style guide)
Albrecht, K., & Zemke, R. (1985). Service America!: doing business in the new economy . Dow Jones-Irwin.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Albrecht, Karl, 1941- and Ron. Zemke. 1985. Service America!: Doing Business in the New Economy. Dow Jones-Irwin.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Albrecht, Karl, 1941- and Ron. Zemke. Service America!: Doing Business in the New Economy Dow Jones-Irwin, 1985.
MLA Citation, 9th Edition (style guide)Albrecht, Karl, and Ron Zemke. Service America!: Doing Business in the New Economy Dow Jones-Irwin, 1985.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Loading Staff View.
.png)