Catalog Search Results
Author
Publisher
McGraw-Hill
Pub. Date
c2002
Language
English
Description
A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged...
Language
English
Formats
Description
"The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: prepare for high-stakes situations; transform anger and hurt feelings into powerful dialogue; make it safe to talk about almost anything; be persuasive, not abrasive"--Unedited summary from book cover.
Author
Language
English
Formats
Description
""We're taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever before....
Author
Publisher
T. Nelson Publishers
Pub. Date
[2005]
Language
English
Description
You've read John Maxwell's best-selling Winning with People, and now you're ready for some specific action steps to build on the knowledge you gained. 25 Ways to Win With People has just what you need! This complementary companion to the full-sized book is ideal for a quick refresher course on interpersonal relationships. A small sampling of the twenty-five specific actions readers can take to build positive, healthy relationships includes: Complimenting...
Publisher
SAGE Publications
Pub. Date
©2002
Language
English
Description
What is interpersonal communication? Is it limited to interaction between two people? Does it only involve personal relationships? Does it go beyond face-to-face interactions? Can it take place in a variety of contexts, such as the workplace, a health practitioners office, or online? This fully revised Third Edition of the Handbook of Interpersonal Communication addresses these and other fundamental yet pivotal questions, offering graduate students...
Author
Publisher
New Harbinger Publications
Pub. Date
c1995
Language
English
Description
""Why does it always end up like this? Can't we really talk about something - without either arguing or just uh-huhing each other?""--BOOK JACKET. "Psychologist Michael Kahn believes that we can - and that the conversations we're missing out on have the potential to dazzle and delight us all."--BOOK JACKET. "As businesses enter the information age and our lives struggle to keep up, we can't afford not to talk to each other. And yet how many voices...
Author
Publisher
New Harbinger Publications, Inc
Pub. Date
[2016]
Language
English
Description
In an age of social media, texting, and ever-evolving technology, it���s easy to forget how to engage in real, face-to-face communication, a critical skill for your future success! As you become more connected to your smartphone and the internet, your ability to connect in person may diminish. But technology doesn���t replace the need for effective communication skills. In fact, successful personal and professional relationships are dependent...
Author
Publisher
Penguin Books
Pub. Date
2023.
Language
English
Description
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough...
Author
Publisher
W.W. Norton & Company, Inc
Pub. Date
2022.
Language
English
Description
"A stunning debut that "brims with the talent and generosity of a living classic" (Ilya Kaminsky), from an award-winning DeafBlind poet. Formally restless and relentlessly instructive, How to Communicate is a dynamic journey through language, community, and the unfolding of an identity. Poet John Lee Clark pivots from inventive forms inspired by the braille slate to sensuous prose poems to pathbreaking translations from ASL and Protactile, a language...
Author
Publisher
Thomas Nelson
Pub. Date
©2010
Language
English
Description
Offers those who continually run into stumbling blocks when it comes to personal success five connecting principles and five connecting practices that the author believes are the keys to creating the change and results you seek.
Author
Pub. Date
2017.
Language
English
Formats
Description
For over thirty-five years, parents have turned to How to Talk So Kids Will Listen & Listen So Kids Will Talk for its respectful and effective solutions to the unending challenges of raising children. Now, in response to growing demand, Adele's daughter, Joanna Faber, along with Julie King, tailor How to Talks powerful communication skills to children ages two to seven. Faber and King, each a parenting expert in her own right, share their wisdom accumulated...
Author
Publisher
Brilliance Audio
Pub. Date
[2013]
Language
English
Description
The New York Times bestseller that changed the way millions communicate
Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.
Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations...
Author
Publisher
Da Capo Lifelong
Pub. Date
2019.
Language
English
Description
In our current political climate, it seems impossible to have a reasonable conversation with anyone who has a different opinion. Whether you're online, in a classroom, an office, a town hall -- or just hoping to get through a family dinner with a stubborn relative -- dialogue shuts down when perspectives clash. Heated debates often lead to insults and shaming, blocking any possibility of productive discourse. Everyone seems to be on a hair trigger.
In...
Author
Publisher
Shambhala
Pub. Date
2020.
Language
English
Description
"This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential...